alt=”Recommendations for safe card using” title=”Recommendations for safe card using”/>

Recommendations for safe card using

Use cards safely

PIN

Remember your PIN and destroy PIN notice

Using of ATMs

Protect keyboard with hand while entering PIN in order to disable revealing of your PIN

Lost/stolen card

In case of lost or stolen card immediately call the number for card blocking: + 387 33 497 657

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Recommendations for safe card using

For maximum security while using cards, you need to take certain precautionary measures

    • Have in mind that PIN (Personal Identification Number) is secret, strictly confidential, personal identification number that is assigned by the Bank and is known only to you, which serves for Card user identification for transactions for which PIN identification is obligatory.
    • Remember your PIN, and destroy or keep in safe place the PIN mailer, ie notice on PIN.
    • Never reveal PIN to other persons or keep it written near the card.
    • While entering PIN number you need to protect keyboard with hand in order to disable revealing of your PIN.
    • If you are not sure how to use ATM, contact the nearest Bank’s agency in order to receive necessary information and guidelines. Do not accept help of unknown persons while using ATMs.
    • When you successfully complete the transaction, place the money, card, and the confirmation on executed transaction to your adequate space.
    • If the ATM does not return the card, please immediately call our free INFO Center: + 387 (0) 80 020 307.
    • Number for card blocking: + 387 33 497 657. In case of lost or stolen card immediately call us in order to prevent further misuse.

    For all additional information you can call our INFO phone number: + 387 (0) 80 020 307.

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