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Digital banking

Always available, simple and safe

Why you will like it

Availability

Banking services wherever and whenever you need.

Simplicity

Simple activation and service use at device of your choice.

Safety

Access your accounts and make payments with high safety level.

ISP ELBA Electronic banking

Electronic banking ISP ELBA is a service of the Bank that enables the user to perform financial transactions and view account balances via the global computer network – the Internet.

Functionalities of electronic banking are:

  • Overview of the balance and transactions for all open accounts;
  • Free financial transfers to own accounts;
  • Financial payments in the country and abroad at lower fees;
  • Sample and package management;
  • Management of debit card spending through the options of temporary blocking and unblocking of various payment forms;
  • Paying bills with e-Pay option;
  • Submitting online requests for products and services;
  • A variety of additional benefits and options.

We present new and innovative features of the ELBA ISP service

Plaćanje računa uz opciju e-Plati

e-Plati je usluga Banke dostupna korisnicima ISP ELBA elektronskog i m-Intesa mobilnog bankarstva koja omogućava plaćanje računa izdanih od strane pružatelja telekomunikacijskih i komunalnih usluga. Pogodnosti korištenja e-Plati usluge su:

  • Jednostavno ugovaranje plaćanja računa bez odlaska u poslovnicu i dodatnih troškova;
  • Zaprimanje SMS obavijesti o pristiglim računima;
  • Plaćanje računa samo jednim klikom sa bilo kog mjesta i u bilo koje vrijeme;
  • Evidencija svih plaćenih i neplaćenih računa na jednom mjestu.
  • Opciju e-Plati moguće je ugovoriti sa sljedećim partnerima:

  • BH Telecom d.d.
  • JP Elektroprivreda d.d.
  • KJKP Toplane Sarajevo d.o.o.

mToken mobile application for access to electronic banking – ISP ELBA

mToken Intesa Sanpaolo Banka is a mobile application for user identification used to access to electronic banking and to confirm electronic payments in country and abroad.

mToken mobile application is:

  • Safe – it is launched by entering PIN only known to you, and which you can change at any moment;
  • Flexible – it is set up on your mobile;
  • Available – internet access is needed only for downloading and first activation of application, and not necessary for further usage;
  • Practical – no additional physical device you have to take with you;
  • Simple – application is simple for use and in case of any difficulties you can solve them by calling our Call Center 080 020 307, without visiting the branch.
Using mToken Intesa Sanpaolo Banka application is possible on smart mobile phones with Android and iOS operational systems, and application is available at:



Downloading application is possible via Google play/ App Store already installed on your mobile device.

In search field write mToken Intesa Sanpaolo Banka and download application for free:

You can become a user of ISP ELBA service in a few very simple steps:
  • Come to the nearest Bank branch.
  • Present one of identification documents (personal ID card, passport or driving licence) and declaration of residence (CIPS).
  • Sign Request for opening and Contract for using ISP ELBA service.

The user of ISP ELBA service can be any individual who opened current account in the Bank and ensured minimum technical requirements needed for access to system, which includes computer and Internet access.


You can receive all additional information on ISP ELBA service by:

M-INTESA Mobile banking

m-Intesa – Bank in your phone!
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Mobile banking m-Intesa is a service of the Bank that enables the user to perform financial transactions and view account balances via mobile phone.

Functionalities of mobile banking are:

  • Personalized application;
  • Using same application for individual and legal entities accounts;
  • Overview of the balance and transactions for all open accounts;
  • Free financial transfers to own accounts;
  • Financial payments in the country and abroad at lower fees;
  • Sample and package management;
  • Management of debit card spending through the options of temporary blocking and unblocking of various payment forms;
  • Paying bills with e-Pay option;
  • Useful tools without logging into the application (list of all Bank branches and ATMs, exchange rate, currency convertor and demo app);
  • A variety of additional benefits and options.

We present new and innovative features of the m-Intesa service:

m-Intesa service is completely safe because:

  • Downloading and installing m-Intesa service automatically installs software token that secures each transaction as application works.
  • m-Intesa application is automatically locked after it becomes inactive.
  • m-Intesa application disables unwanted access by automatically locking user login after 3 wrong attempts.
  • m-Intesa application does not store personal information (financial information, account information, PIN etc.) on mobile phone.
  • m-Intesa application is uniquely tied to mobile device where installed (device identity confirmation is made by entering one-time activation code).
  • In case of theft or losing device, m-Intesa application can be promptly deactivated:

    • By using ISP ELBA application
    • Via web site for device deregistration, through the link: Device management
    • Contacting the Bank on free info number 080 020 307.
You can become a user of m-Intesa service in a few very simple steps:
  • Come to the nearest Bank branch.
  • Present one of identification documents (personal ID card, passport or driving license) and declaration of residence (CIPS).
  • Sign Request for opening and Contract for using m-Intesa service.

The user of m-Intesa service can be any individual who opened current account in the Bank and ensured minimum technical requirements needed for access to system, which includes mobile device (mobile phone).


In order to use the m-Intesa service, the User needs to download the m-Intesa application from the appropriate market (Google Play, App Store or Huawei AppGallery) to his mobile device.

m-Intesa mobile banking service can be used on:

To use the m-Intesa mobile banking service on iPhone mobile devices, you must have iOS 10.0 or more recent installed.

The m-Intesa application can only be used on official operating system distributions (Android and iOS).

The m-Intesa application cannot be used on devices on which the implied level of system privileges has been changed (the so-called rooting of the phone or the so-called jailbreaking of the device).

You can receive all additional information on m-Intesa service by:

ISP SMS banking

ISP SMS service is information service of the Bank that enables the User to receive information about the balance and changes in the current account via a mobile or landline phone.

Functionalities of SMS banking are:

  • Overview of the current account balance after each change;
  • Overview of the balance of approved regular and additional current account overdrafts;
  • Possibility to use mobile or landline phone;
  • Receiving promotional messages of the Bank;
  • Minimum time spending with maximum level of information on current account balance.
You can become a user of ISP SMS service in a few very simple steps:
  • Come to the nearest Bank branch.
  • Present one of identification documents (personal ID card, passport or driving licence) and declaration of residence (CIPS).
  • Sign Request for opening and Contract for using ISP SMS service.

The user of ISP SMS service can be a person who has opened a current account at the Bank, owns a mobile or landline phone and active phone number of one of the operators in Bosnia and Herzegovina or abroad.


You can receive all additional information on ISP SMS service by:

Intesa Viber Chat service

Viber Chat Intesa Sanpaolo Banka is a free service that enables two-way communication between a user and the Bank via the Viber application, using a mobile phone, tablet or computer.

Functionalities of the Viber chat service of Intesa Sanpaolo Banka are:

  • Information about the Bank’s products and services – loans, cards, current account, digital banking services and IN packages;
  • Informative loan installment calculation with selection of type, amount and payment term;
  • Information about card products: Visa Inspire and Platinum debit cards, Mastercard, American Express Green and Gold credit cards;
  • Information about the current account with the Visa Inspire or Platinum card and the benefits of using regular and additional overdrafts;
  • Information about the benefits of using m-Intesa and ISP ELBA digital banking services;
  • Submission of online requests for selected products and services.
Join our Viber community and become a user of the Viber Chat service!



You can receive all additional information on Viber Chat service by:

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