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Digital banking

Services that you will like.

Why you will like it

Availability

Banking services wherever and whenever you need.

Simplicity

Simple activation and service use at device of your choice.

Safety

Access your accounts and make payments with high safety level.

Electronic banking

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What is ISP ELBA service?

Electronic banking service – ISP ELBA, is information service of the Bank that allows user making financial transactions and viewing balance on account via global computer network – Internet.


Possibilities that ISP ELBA offers:

  • View on all products you use in ISP Bank (accounts, savings, loans and cards).
  • Payment services in the country and abroad.
  • Money transfer and conversion services.
  • Sample and package management.
  • Online request submitting.
  • Temporary blocking / deblocking of debit cards.
  • Range of additional options and benefits.

 

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mToken Intesa Sanpaolo Banka

New mobile application for access to electronic banking – ISP ELBA

mToken Intesa Sanpaolo Banka is a mobile application for identification of user when accessing electronic banking and for confirming transaction, which completely replaces physical token.

Advantages of mToken Intesa Sanpaolo Banka:

  • Safety – it is launched by entering PIN only known to you, which you can change at any moment;
  • Flexibility – it is set up on your mobile;
  • Availability – internet access is needed when taking and for the first activation of application, and not necessary for using;
  • Practicality – no additional physical device you must wear;
  • Simplicity – simple using and for any difficulties in work of application, you can remove them by calling Call Center 080 020 307, without arriving to branch.

Using of mToken Intesa Sanpaolo Banka application is possible on smart mobile phones with Android and iOS operational systems, and application is available at:

Taking application is possible by launching application Google play/ App Store on mobile device.

In search field you write mToken Intesa Sanpaolo Banka and take application for free:

How to become a user of ISP ELBA service?

You can become a user of ISP ELBA service in a very simple way:

    • Come to the nearest agency of the Bank.
    • Present one of identification documents (personal ID card, passport or driving licence).
    • Open current account if you do not have one.
    • Sign Request for opening and Contract for using m-Intesa service.

    The user of ISP ELBA service can be any individual who opened current account in the Bank and ensured minimum technical requirements needed for access to system, which includes computer and Internet access.

Advantages of using ISP ELBA service

    • Up to 88% lower fees for all realized transactions.
    • Simplicity of using and managing finance at any moment.
    • View of balance on all accounts.
    • Save your time ↔ save your money.

You can receive all additional information on ISP ELBA service by:

m-Intesa

What is m-Intesa?

Mobile banking m-Intesa is Bank service that allows User to make financial transactions and view balance on accounts via mobile device (mobile phone).

m-Intesa user downloads and installs application to his mobile device from appropriate market (“Google Play” or “App Store”) and access m-Intesa service.


Possibilities that m-Intesa offers include:

  • View on all products that you use in Intesa Sanpaolo Bank (accounts, savings, loans and cards).
  • Payment services in the country.
  • Transfer and conversion services.
  • Sample and package management.
  • Temporary blocking/deblocking of debit cards.
  • Range of additional options and benefits.

 

How to become m-Intesa user?

You can become m-Intesa user in a very simple way:

    • Come to the nearest agency of the Bank.
    • Present one of identification documents (personal ID card, passport or driving licence).
    • Open current account if you do not have one.
    • Sign request for opening and Contract for using m-Intesa.

    m-Intesa user can be any individual who opened current account in the Bank and ensured minimum technical requirements needed for access to system, and that is mobile device (mobile phone).

Using m-Intesa service

m-Intesa mobile banking service can be used on:

  • For using m-Intesa mobile banking service on iPhone mobile devices you need to have installed iOS 5.0 or newer version.

Advantages when you use m-Intesa service

    • Simplicity of use and finance management at any moment.
    • View of balance on all accounts.
    • Up to 88% lower fees for all realized transactions.

In case of losing mobile phone, there are three ways how you can disable using m-Intesa service:

    • Call free info number 080 020 307
    • Use ISP ELBA electronic banking service.
    • Via web site for device deregistration: BiH jezici Engleski jezik

m – Intesa service is entirely safe because:

    • Downloading and installing m-Intesa service automatically installs software token that secures each transaction as application works.
    • m-Intesa application is automatically locked after it becomes inactive.
    • m-Intesa application disables unwanted access by automatically locking user login after 3 wrong attempts.
    • m-Intesa application does not store personal information (financial information, account information, PIN etc.) on mobile phone.
    • m-Intesa application is uniquely tied to mobile device where installed (device identity confirmation is made by entering one-time activation code).
    • In case of theft or losing device, m-Intesa application can be promptly deactivated using ISP ELBA application, device deregistration web site or by contacting the nearest Bank agency.

You can have all additional information on m-Intesa service if:

SMS banking

What is ISP SMS service?

ISP SMS service is information service of the Bank that enables the User to receive information on balance and changes on account with mobile or fixed phone. 

All information on user account arrive directly on mobile or fixed phone of User, so that User has maximum level of information on balance on account with minimum time spending.


Services that ISP SMS offers

  • View of balance on current account after each change.
  • Receiving promotional messages of the Bank.

How to become user of ISP SMS service?

    • Arriving in nearest agency of the Bank.
    • Presenting one of the identification documents (personal ID card, passport or driving licence).
    • Opening current account if you do not have already opened current account.
    • Signing Application form for contracting for using ISP SMS service.

    The user of ISP SMS service can be physical person that opened current account in the Bank, and owns mobile or fixed phone and active phone number with one of operators in Bosnia and Herzegovina or abroad.

Advantages of using ISP SMS service

    • In any moment you can have information on your funds on the account.
    • Save your time ↔ save your money.

For more information contact:

Easier banking with Intesa Sanpaolo Bank!

For the first three months of using ISP ELBA and m-Intesa services, all new users get to be released from paying the following fees:

  • Monthly fee for electronic and/or mobile banking service.
  • Repeated password generating for access to ISP ELBA / m-Intesa service.

 

For all transactions made by above mentioned services, users can save up to 88% compared to transactions made on teller desk in Bank’s agencies.

Contracting for services means the client has opened current account in Intesa Sanpaolo Bank B-H. The fees for current account will be collected in accordance with valid  Decision on fees and other costs of the Bank for services in business with domestic and foreign individuals.

Do you want?

    • Direct access to your own accounts 24 hours a day.
    • Possibility of fast and simple payment – 7 days a week.
    • Saving up to 88% for orders execution compared to transactions made on teller desk.
    • Maximum security with application of modern technologies.
    • Finance management anywhere and anytime.

ISP ELBA allows:

    • View of all products that the user has in our Bank (accounts, savings, loans, and cards).
    • Payment services in the country and abroad.
    • Money transfer and conversion services.
    • Sample and package management.
    • Range of additional options and benefits.

m-Intesa

    • m-Intesa is the Bank service that allows user to make financial transactions and view balance on accounts via mobile device (mobile phone).

      You can take over and install the application from the following markets: Google Play or App Store.

    Intesa Viber Chat service

    Intesa Viber Chat

    Apart from Intesa Viber Public Account and Viber Sticker, become user of Intesa Viber Chat service, where you can be informed on our products and services.

    Being the user of Intesa Viber Chat service you get available

    • Information on products – loans, cards, current account and electronic services.
    • Calculation of loan instalment by selecting amount and maturity, and type of interest rate.
    • Information on Mastercard, American Express, and Visa Inspire cards.
    • Information on current account tied to Visa Inspire card and benefits of limit (regular and additional overdraft).
    • Benefits of using ELBA and m-Intesa services.

     

    You can apply online for all given products and services, which is the most significant benefit we offer by this service.

    If you already did not, register to Intesa Sanpaolo Viber Public Account and become user of Intesa Viber Chat service by clicking on icon in the upper-right corner.

     

    Online request for e-services

    Online request for e-services