Notification for clients - legal entities

Notification for clients - legal entities related to the approval of special measures applied by the Bank in emergency circumstances - floods from October 2024

Dear clients,
In accordance with the Decision of the Banking Agency of the Federation of Bosnia and Herzegovina on special measures applied by banks in emergency circumstances - floods in 2024 and in the desire to help its clients even in these extraordinary circumstances, Intesa Sanpaolo Banka d.d. Bosnia and Herzegovina enable to legal entities the approval of special measures in the repayment of loan obligations.

We invite all clients of Intesa Sanpaolo Bank, users of loan products, whose creditworthiness has deteriorated, i.e. whose sources of repayment have been reduced and thus it is impossible or will be impossible to settle  obligations under loans toward the bank, and if the above is a consequence of the negative impact caused by emergency circumstances that imply negative events that may lead to material damages and prevent you as a client from repaying loan obligations at the levels of affected local self-government units, cantons or entities in Bosnia and Herzegovina whose origin has been declared by the competent authority, to contact us. We will act in accordance with the prescribed special measures that facilitate the repayment of loan obligations and try to find the best solution.

The approval of special measures will be considered individually according to the client's request, which can be submitted to the competent Relationship Manager.

The bank's client can submit a request for approval of special measures in written form no later than December 9th, 2024, along with evidence that it is directly or indirectly affected by the negative consequences of emergency circumstances.

In case that the Bank's client has suffered indirect material damage (loss of market, customers, suppliers, etc.), the bank will ask the client for additional documentation, which proves that the client's business has been hampered due to extraordinary circumstances.

Please note that the Bank will consider your request in accordance with the Decision of the Banking Agency FBIH on special measures applied to mitigate the negative economic consequences caused by floods in October 2024.

For any additional information, please feel free to contact the responsible Relationship Manager.

Sincerely,

Intesa Sanpaolo Banka d.d. Bosnia and Herzegovina.