ELBA - Electronic banking
Why electronic banking of Intesa Sanpaolo Banka
Innovative
Always available
Safety
ELBA is electronic banking service of the Bank that enables the user to perform financial transactions and view account balances online.
ELBA functionalities:
- View the balance and transactions accros all open accounts;
- Free of charge - financial transfers to own accounts;
- Making financial payments in the country and abroad at lower fees;
- Management of templates and packages;
- Management of debit cards through the options of temporary blocking and unblocking of various forms of payment;
- Bill payment with e-Pay;
- Submission of online requests for products and services;
- A number of additional benefits and options.
Bill payment with the e-Pay option
e-Pay is the Bank's service available to users of ELBA electronic and m-Intesa mobile banking, which enables the payment of bills issued by providers of telecommunications and utility services. The benefits of using the e-Pay service are:
- Simple agreement to pay the bill without going to the branch and additional costs
- Paying bills with just one click from anywhere and at any time
- Records of all paid and unpaid bills in one place
The e-Pay option can be contracted with the following partners:
- BH Telecom d.d.
- JP Elektroprivreda d.d.
- KJKP Toplane Sarajevo d.o.o.
- KJKP Vodovod i Kanalizacija d.o.o. Sarajevo
Spending management
The ELBA service enables all users to manage spending on debit cards from anywhere, at any time and according to the criteria that have been selected.
Different forms of consumption management are available to users, namely:
- The option of complete blocking or deblocking the use of the debit card;
- User limit option depending on the place of consumption: shop, ATM or Internet;
- The option of restrictions is used by geographical areas: in Bosnia and Herzegovina, Europe or similar.
This option is only available for debit cards.
mToken – user identification option available in the m-Intesa mobile application
mToken is an option for user identification when accessing ELBA electronic banking and when executing payment and transfer orders. This option is available in m-Intesa mobile application of Intesa Sanpaolo Banka, on the home screen, before entering the application itself. To access the mToken option, the user does not have to be a user of the m-Intesa service.
mToken is simple, secure and always available in your mobile device.
To use the mToken option, you need to download the m-Intesa mobile application from the appropriate market (Google Play, App Store or Huawei Gallery), select the mToken option available on the application's home screen, set a unique PIN known only to you (minimum 4 digits) and enter the user ID and activation key delivered to you via SMS when contracting the service.
You can also request your user data via e-mail stanovnistvo@intesasanpaolobanka.ba or calling the toll-free number 080 020 307.
You can become a user of ELBA service in a few very simple steps
Who can become a user of the ELBA service?
The user of ELBA service can be any individual who opened current account in the Bank and ensured minimum technical requirements needed for access to system, which includes computer and Internet access.
For more information, please contact
- E-mail: stanovnistvo@intesasanpaolobanka.ba
- Toll-free number: 080 020 307
- Visit the nearest branch of the Bank
