Benefits of American Express
American Express - general information
For American Express card with Intesa Sanpaolo Banka, residents with permanent monthly regular income can apply.
American Express card is intended for payment of goods and services in Bosnia and Herzegovina and abroad. It can be used for one-time payment with interest-free postponement up to 50 days or for instalment payment without interest and fees. This allows you more flexibility in managing personal finance.

American Express Green card

American Express Gold card
Financial benefits
You can use your American Express card for one-time payment with interest-free postponement up to 50 days or for instalment payment without interest and fees. In addition, you can withdraw cash up to EUR 150,00 in Bosnia and Herzegovina and abroad every 30 days.
Contactless payment
The card has the most up-to-date chip technology and supports contactless payment at sales points which have sign “contactless transactions” and accept American Express cards. If the purchase amount is below or equal to BAM 30,00, just tap the card against the contactless card reader, without a need to sign the payslip of the transaction.
3D Secure program
The card supports secure online shopping with 3D Secure program. When paying online, just enter one-off code received via SMS on mobile phone number you registered with the Bank.
Security
In case of card loss or theft, after reporting you are not accountable for costs incurred due to its third-party misuse.
Travel insurance
You are insured during foreign travel - in case of permanent disability or death by accident.
Partner insurance company - Uniqa osiguranje d.d. Sarajevo. Policy number: P41-2024-0001-000158-3 (insurance period 01.03.2024 – 01.03.2025)
My Account
„My account“ allows you view and printout all your accounts and non-invoiced costs, which you can find here.
Additional user
You may ask for an immediate family member, above the age of 16, to be issued with additional American Express card.
Financial benefits
American Express card you can use for one-time payment with interest-free payment postponement up to 50 days or for instalment payment without interest and fees. In addition, you are allowed to withdraw cash up to EUR 300,00 in Bosnia and Herzegovina and abroad every 30 days.
Contastless payment
The card has the most up-to-date chip technology and supports contactless payment at sales points which have sign “contactless transactions” and accept American Express cards. If the purchase amount is smaller or equal to BAM 30,00, it is enough to tap the card against the contactless card reader, without need to sign confirmation (pay slip) of the transaction.
3D Secure program
The card supports secure online shopping with 3D Secure program. When paying online, you must enter one-off code that you will receive via SMS on mobile phone number you registered with the Bank.
Security
In case of card loss or theft, after reporting you are not accountable for costs made due to its third-party misuse.
Insurance
You are insured with a partner insurance company at no additional fee. The insurance includes travel health insurance and accident insurance.
Insurance of American Express (Green and Gold) cards as a result of an accident during the trip, including the case of death (regardless of the cause).
Partner insurance company - Uniqa osiguranje d.d. Sarajevo. Policy number: P41-2024-0001-000158-3 (insurance period 01.03.2024 – 01.03.2025).
My Account
„My account“ allows you to view and printout of all your accounts and non-invoiced costs, which you can see here.
Additional user
You may ask for an immediate family member above the age of 18 to be issued with American Express card.
How to become user?
To become user of American Express it is enough to fill-in the application form below and bring it together with required documentation to our nearest branch.
What documentation is required?
- Copy of ID card.
- Residence certificate (CIPS) – not older than 6 months.
- Three last payroll sheets signed and stamped by authorized person of the company/for pensioners last pension slip.
- Original confirmation of employment signed and stamped by the authorized person of the company.
- Copy of registration certificate of the company for company owners/co-owners.
For more information, please contact:
- E-mail stanovnistvo@intesasanpaolobanka.ba
- Free info number 080 020 307
- Visit our nearest branch.
Payment in installments at no interest and fees
Payment in installments is possible at many sales points throughout Bosnia and Herzegovina. Installments are also without interest and fees. The maximum number of installments is 12, and the purchase amount is clearly and simply divided in monthly installments.
Example of purchase in 6 installments
American Express Global Benefits
With your American Express Green or Gold card of Intesa Sanpaolo Banka, you can enjoy a number of global benefits, whether it's buying or paying for: accommodation, visiting airport lounges, renting a car, certain publications or discovering world cuisines. You can find the active list of benefits here.
After entering the first six numbers of your American Express card, you will learn which global American Express benefits are at your disposal.

List of merchants in the country
